Privacy Policy
1. Introduction
Astor Europe GmbH (“Company”, “we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, process, and protect personal data in accordance with the General Data Protection Regulation (GDPR / DSGVO).
2. Data Controller
Astor Europe GmbH
Werner-von-Siemens-Straße 2–6
TRIWO Technopark, Building 5110
76646 Bruchsal, Germany
Email: info@astoreurope.de
Phone: +49 162 2831884
3. Legal Basis for Processing
We process personal data based on the following legal grounds (Art. 6 GDPR):
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Consent (Art. 6(1)(a))
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Performance of a contract or pre-contractual measures (Art. 6(1)(b))
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Legal obligation (Art. 6(1)(c))
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Legitimate interests (Art. 6(1)(f))
4. Personal Data We Collect
4.1 Data You Provide Voluntarily
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Name and surname
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Company name
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Email address
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Phone number
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Address (if applicable)
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Inquiry, quotation, or message content
4.2 Automatically Collected Data
When you visit our website, the following data may be collected automatically:
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IP address
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Browser type and version
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Operating system
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Date and time of access
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Referring URL
5. Purpose of Data Processing
We process your personal data for the following purposes:
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Responding to inquiries and quotation requests
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Providing products and services
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Customer communication and support
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Website security and functionality
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Compliance with legal obligations
6. Cookies
Our website uses cookies to ensure proper functionality and improve user experience.
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Essential cookies: Required for website operation
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Analytics cookies: Used to analyze website usage (only with consent)
You may manage or disable cookies through your browser settings or our cookie consent banner.
7. Data Sharing and Recipients
We do not sell or rent personal data. Data may be shared only with:
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IT and hosting service providers
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Authorities, if legally required
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Business partners involved in service delivery (if applicable)
All processors act under data processing agreements in accordance with Art. 28 GDPR.
8. Data Retention
Personal data is stored only as long as necessary for the stated purposes or as required by law. After the retention period expires, data is securely deleted.
9. Data Transfers Outside the EU
If personal data is transferred outside the European Union, we ensure appropriate safeguards in accordance with GDPR, such as Standard Contractual Clauses.
10. Data Subject Rights
You have the following rights under GDPR:
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Right of access (Art. 15)
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Right to rectification (Art. 16)
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Right to erasure (“right to be forgotten”) (Art. 17)
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Right to restriction of processing (Art. 18)
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Right to data portability (Art. 20)
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Right to object to processing (Art. 21)
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Right to withdraw consent at any time (Art. 7(3))
Requests can be sent to: info@astoreurope.de
11. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence or place of work.
Supervisory Authority (Germany – Baden-Württemberg):
Landesbeauftragter für den Datenschutz und die Informationsfreiheit Baden-Württemberg (LfDI BW)
12. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
13. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to ensure compliance with legal requirements. The current version is always available on our website.
15. Contact
For privacy-related questions, please contact:
Astor Europe GmbH
Email: info@astoreurope.de
